Golf Taboo Pro Shop - Golf Shop Attendant

Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Taboo Muskoka is hiring a Golf Shop Attendant! If you are organized, have attention to detail, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you!

Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'

Staff Housing Available

KEY RESPONSIBILITIES
•    Opening and closing the Pro Shop, including nightly reporting and passalong
•    Maintain Pro Shop cleanliness and tidiness at all times
•    Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
•    Attend to the Reservations line, book tee times and answer inquiries 
•    Deliver excellent customer service in a friendly and professional manner
•    Perform all duties in accordance with daily procedures
•    Assist members/guests with questions and concerns
•    Stay in constant contact with the Outside Services team
•    Print cart plates and driving range name plates
•    Contribute to the coordination of all member and guest events and functions
•    Maintain communications book
•    Handle guest complaints in a friendly and professional manner, report complaints to the Golf Shop Manager and/or Golf Operations Manager
•    Provide daily sales report to the Golf Shop Manager and/or Golf Operations Manager
•    Assist the F&B team when required
•    Assist the Outside Services team when required
•    All other duties as assigned

REQUIREMENTS & QUALIFICATIONS
•    High school level English communication skills
•    Prior experience in golf or front desk operations an asset
•    Prior retail experience an asset
•    Proficiency with Microsoft Office required
•    Excellent public relations skills
•    Must excel in customer service
•    Proven organizational skills and an attention to detail
•    Strong communication skills and a proven ability to work well in a team environment
•    Be neat and professional in appearance

PHYSICAL ENVIRONMENT & REQUIREMENTS
•    Work under pressure
•    Work in a fast paced environment
•    Inside and Outside in a variety of weather conditions
•    Must be able to lift 25 LBS
•    Long periods of standing on your feet
•    Must be willing to work morning shifts, evening shifts, weekends and holidays

BENEFITS OF WORKING AT TABOO MUSKOKA
•    Bonus upon completion of your contract*
•    $500 for referring fellow team members and earn $ for bringing in business*
•    Complimentary 2-night stay (off season)
•    Complimentary use of resort amenities including trails, bikes, beach, pools, tennis, golf, gym
•    Staff housing available (located in town of Gravenhurst – short 7kms or 5 mins from the resort)
•    Shuttle services to and from staff housing and the resort available
•    Potential room for career advancement
•    Staff (and friends and family) discounts on meals, rooms, merchandise and golf
•    Staff appreciation events and activities
•    Employee recognition program
•    Employee Wellness Program
*Some conditions apply. Inquire within for more details.